Legal notice

1. Operator identification

The Oporto Amigurumi online shop is operated by:

Owner: Luís Márcio Pinheiro Moita
Brand: Oporto Amigurumi
Tax identification number (NIF): 229837255
EU VAT number: PT229837255
Address: Rua Adelino Amaro da Costa 46 – 3.2
4435-829 Baguim do Monte
Porto – Portugal
Telephone: +351 960 413 221 — Calls to the Portuguese national mobile network. For calls from abroad, your operator's international rate applies.
Email: geral@oportoamigurumi.pt
Website: https://oportoamigurumi.pt
Commercial registration number: Not applicable — sole trader

Oporto Amigurumi is a brand used by its owner and is not a separate company.

2. Activity

Oporto Amigurumi operates an e-commerce business aimed at private consumers, including the sale of:

  • Yarn and yarn balls;
  • Hooks, needles and accessories;
  • Crochet and amigurumi supplies;
  • Kits with printed patterns;
  • Stuffing products;
  • Handcrafted amigurumi;
  • Other products related to crochet and crafts.

The shop does not offer wholesale sales or sales for resale.

3. Prices and invoicing

Prices are shown in euros.

While the operator remains covered by the special exemption scheme under Article 53 of the Portuguese VAT Code, VAT will not be charged on sales.

Invoices issued include the wording:

“IVA – regime de isenção” (VAT exemption scheme)

Shipping charges and any other applicable costs are displayed separately before the order is completed.

4. Intellectual property

Unless stated otherwise, content available on this website belongs to Oporto Amigurumi or is used with permission, including:

  • Name and visual identity;
  • Logos;
  • Our own photographs;
  • Texts;
  • Descriptions;
  • Illustrations;
  • Videos;
  • Patterns;
  • Books and instructions;
  • Graphic elements;
  • Website organisation and presentation.

Reproduction, copying, modification, distribution, publication, resale or commercial exploitation of this content without prior permission is prohibited, without prejudice to uses permitted by law.

Brands, photographs, descriptions and other content belonging to manufacturers, suppliers or third parties remain the property of their respective owners and are used under the applicable permissions.

5. Accuracy of information

Oporto Amigurumi aims to ensure that information on the website is accurate, complete and up to date.

However, technical, typographical, pricing, description or availability errors may occur. Where a relevant error is identified in an order that has not yet been dispatched, the customer will be informed and may confirm the purchase on the correct terms or cancel it and receive a refund of the amounts paid.

Displayed colours may vary slightly depending on the screen, its settings and lighting conditions.

Amigurumi are handmade, so minor variations inherent in manual work may occur, without affecting conformity with the advertised essential characteristics.

6. Liability

Oporto Amigurumi aims to keep the website available, secure and functional, but cannot guarantee the complete absence of interruptions, technical errors or failures of third-party services.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded, or affects consumers' mandatory rights.

7. External links

The website may contain links to third-party pages or services.

Oporto Amigurumi does not control and is not responsible for the content, availability, security or privacy practices of these external services, except where liability is legally attributable to it.

Users should consult the terms and policies of the respective operators.

8. Complaints

For information requests or complaints, you can contact:

Email: geral@oportoamigurumi.pt
Telephone: +351 960 413 221

The Electronic Complaints Book is also available at:

https://www.livroreclamacoes.pt/Inicio/

9. Alternative dispute resolution

Oporto Amigurumi is a full member of:

CICAP — Centro de Informação de Consumo e Arbitragem do Porto (Porto Consumer Information and Arbitration Centre)
Consumer Arbitration Tribunal
Email: cicap@cicap.pt
Website: https://www.cicap.pt

In the event of a consumer dispute, consumers may refer the matter to CICAP, without prejudice to the option of first contacting Oporto Amigurumi to seek a direct resolution.

10. Governing law

The shop's activity and its relationships with consumers are governed by Portuguese law and any applicable mandatory consumer protection rules.

Any provision of the shop's policies incompatible with a mandatory consumer right will not apply to the extent of that incompatibility, while the remaining provisions will remain valid.

11. Contact

For any questions relating to this Legal Notice:

Oporto Amigurumi
Email: geral@oportoamigurumi.pt
Telephone: +351 960 413 221